We can only issue full refund or exchange new product without any handling fee for the reason that the item is received defective or incorrect item shipped. Please inspect your order upon receipt.

No claims or return will be honored/allowed after 30 days of delivery. If you insist on returning out of the return window, we will charge more than 20% restocking fee and handling fee according to the condition of the products. 

All exchange items MUST be in brand new condition unless wrong item shipped which means the item is never installed and kept in the original packaging, otherwise a 15% restocking fees will be charged.

Please write down your order id on top of your return package so we can process your issue timely

All shipping and handling fees are non-refundable in any circumstances.

All returned items are new without any using marks.

 Professional installation is highly recommended. Customer assumes all risk on shipment and usage. 

 We do not answer emails/phones on weekend, and we will reply all emails in the order it was received

 If a part was successfully installed, went into service, and then failed, it may be eligible for warranty replacement. You must report to us through our email within 30 days of the failure, we will issue a Return Merchandise Authorization (RMA) number. Parts that are covered by a manufacturer's or our Store's warranty may be returned for exchange for like product replacement. Refunds are not issued on warranty items.